FAQ's
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How to Use?
Please refer to our guidance across social media channels for the application and use of each individual product
The mix goes stiff soon after I apply it, am I doing something wrong?
It is completely normal for the mix to become stiff when mixed with egg yolk. Massage your scalp in very gentle circular motions prior to applying the mix to get the blood circulation flowing and then continue once the mix has been applied. Pay attention to the area you wish to target, this will help push the product into your scalp. Be sure not to be aggressive whilst massaging your scalp as this will pull hair out.
Some customers also like to wrap a warm towel around their head once they have applied their mix and they find this is super effective for them
How should I wash the mix out?
Please always brush out all knots and tangles from your hair prior to applying the product and follow the steps below to wash out the mix effectively.
Step 1
Rinse your hair with warm water and ensure you cover every part of your scalp where you have applied the product until you feel your hair soften up.
Step 2
Take a shampoo of your choice, preferably a natural one, and squeeze into the palm of your hand before evenly distributing this onto your scalp. Start massaging your scalp with shampoo in circular motions gently for at least two minutes. Once the two minutes are up, wash thoroughly with warm water and repeat this step again. (Wash x2 using this method)
Step 3
Condition your hair with a conditioner of your choice, we do encourage the use of natural products if possible. For very thin or oily hair, take a conditioner suited to you or your hair type and apply it to your ends for around 30 seconds to a minute maximum. For very dry hair apply conditioner 2 inches away from your scalp all the way down to the ends of your hair and leave in for a few minutes.
Step 4
THE FINAL RINSE - wash out your conditioner with lukewarm water, make sure you cover every part of your hair you have applied conditioner to. Once you feel the conditioner is out of your hair this last and final step is vital - rinse your scalp thoroughly with cold water for at least ten seconds (longer if you can bare it) ensuring you are covering every part of your scalp.
Following this method should be sufficient to remove any residue of product from your hair without causing any damage.
What do you mean by a ‘natural hair care routine’?
We strongly recommend stopping the use of heating tools and any products that can be damaging to your hair - at least not on a daily basis. Damaging products may include certain gels, salt sprays, dry shampoos, creams, styling products, hair ties, etc. Even styling your hair very tightly can cause damage over time. Avoid extensions and dyeing your hair where you can.
Shampoos / Conditioners
We cannot recommend one product as everyone has different hair types, however, we do advise looking out for products that are free of the following ingredients:
- Sulphates
- Parabens
- Alcohol
- Synthetic scents/fragrances
- Silicone